Zero Tolerance Policy (1.0)

At Southampton Chiropractic Clinic, we are committed to maintaining a safe, respectful, and professional environment for all patients, visitors, and staff. We have a zero-tolerance policy for any form of abusive, threatening, or inappropriate behaviour.

Prohibited Behaviours:

The following behaviours will not be tolerated under any circumstances:

  • Verbal Abuse – Shouting, swearing, name-calling, or using disrespectful language.
  • Physical Abuse – Any form of violence, aggression, or unwanted physical contact.
  • Threatening Behaviour – Threats of harm to individuals or property.
  • Harassment – Unwanted conduct that creates an intimidating, hostile, or offensive environment.
  • Discrimination – Any discriminatory actions or language based on protected characteristics (e.g., race, gender, disability, religion).
  • Intimidation – Any actions intended to frighten, pressure, or coerce another individual.

Consequences:

If any prohibited behaviour occurs, the following actions may be taken:

  • Immediate Action – The individual will be asked to stop their behaviour and may be required to leave the premises.
  • Service Termination – Repeated violations may result in the termination of treatment and refusal of future services.
  • Reporting to Authorities – Serious incidents, including threats or violence, will be reported to the police or relevant authorities.
  • Banning from the Premises – Persistent offenders may be permanently banned from the clinic.

We appreciate your cooperation and understanding in helping us maintain a safe and respectful environment for all.

Thank you for choosing Southampton Chiropractic Clinic.

Company Name:

Southampton Chiropractic Clinic

Model Policy Name:

Zero Tolerance Policy

Policy Version:

1.0

Responsible:

Triniti Dancy

Date:

1st March 2025